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GENERAL ENQUIRIES

FAQ

No. All day passes are required to be purchased in advance using the website of B1KE app. We have limited connectivity on site and you may struggle to make the online purchase once on site

Our B1KEparks are gravity fed downhill tracks. We have at least 1 blue trail at each of our sites which are suitable for newer riding making the transition to downhill riding. 

The new system now supports family memberships. You will need to create yourself a parent account and then add on any children as child accounts. 

You can do this by selecting the FAMILY MEMBERSHIPS option from your PROFILE area of the app or online login. 

Anyone who signed up before August 2024 will need to create a brand new account in the new system. 

Annual memberships are not automatically recognised by the new system. Please email admin@b1ke.com once you have setup your account in the new app to request transfer. 

NO. 

The only exception is when participating in an SforP coaching session with Dave Seeley.

NO. 

SforP is a free to ride site but you do need to have a free B1KE membership by signing up to the new app. 

No. 

With the new system every rider needs to sign up and buy their own day passes. 

You can create family accounts for children and switch between accounts under a single login. 

We no longer use multiple QR code for access!! 

Instead, on the day simply arrive with your membership barcode. 

This can be found from the home screen of the app. 

You will be on the door list anyway as the new system means memberships are inherently ties to the day pass purchase. 

A quicker, easier check in process for all. 

Just be sure to have uploaded a clear headshot and updated your emergency contact details! 

So now you will have a parent account and add a child account onto that (for under 16s) 

When logged in you will be able to switch between accounts and act as different users. 

You are able to be logged in on multiple devices so if you are happy you are able to share the login information so they can manage their own bookings and we know we have all of the relevant parental permissions! 

From the app – Click the profile photo in the top left hand side of the app This will take you to your profile. From here you are able to select family memberships and then add a child.


EMAIL

CALL

0800 933 0835 
Lines open Monday to Friday
10.00am to 6.00pm

0800 933 0835 
Lines open every day
10.00am to 6.00pm

0800 933 0835 
Lines open every day
10.00am to 6.00pm

0800 933 0835 
Lines open every day
10.00am to 6.00pm

b1ke b1keparks mountain bike park

"The best progressive riding in the UK."

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